Thursday, 1 November 2007

Waste of Time - Waste of Money



Oh heck, I'm starting to rant again.

First the poor old Jeep had to be returned to its maker. I'd ignored the first "urgent recall" letter but the rotters tracked me down through DVLA and I agreed to let them do their worst on Tuesday after an hour-long dentist appointment on the outskirts of Portsmouth. "It won't take more than an hour" said the Jeep main dealer - who lives on a modern estate devoted entirely to "main dealers" (Audi, VW, Mercedes, BMW, Seat, etc., etc.) on the other side of Portsmouth, "so you can wait, if you like".

So I waited, and waited, and waited. The first hour passed by okay, I suppose. I had some phone calls to make, a book to read. Like posh car dealerships everywhere I had access to free coffee, a water machine, and the droning of BBC News 24.

There were newspapers and magazines (an odd selection ranging from Harpers and Queen, to Jeep News and 4x4 magazine by way of Esquire and Hello). But I was getting bored. Did Tchibo pay for the coffee machine to be installed, or did the dealership? Does Eden Springs give a bulk rate to all the dealerships on the estate for providing water machines. Every so often Mr or Ms Car Salesman would come by in search of water or coffee - I tried guessing if they were "Jeep" people, or "Mercedes" people (as Mercedes shared the showroom).

Two hours had passed and I thought about blogging about the delay. I even went outside and took a snapshot of the dealership premises. Thank heavens I had taken the day as official holiday. Even so the wife had TV aerial people fiddling with our connections and would doubtless be impatient for my return. I found the viewing area overlooking the Mercedes service area (very clean, lots of diagnostic kit, boring). Having been reassured that work was progressing on my car I sidled off to check the parking area (might my car still be where I had left it? No).

I then started a patrol of the new Jeep salesroom (rubbish), the second hand parking lot (rubbish), and for good measure checked out the other dealerships(all rubbish unless you have £20,000 or so that you are absolutely want to waste unnecessarily).

Pshaw! The three hour mark arrives and there is news: "They've finished your car and it is now being washed". Washed? My car is there for an essential repair at no cost so what are they trying to do by removing the mud and dust camouflage? It'll be another fifteen minutes and so I start photographing the water cooler and coffee machine, I give up! Never again will I visit a Jeep main dealership, unless ...

And then there is the "waste of money". The new laptop I bought myself comes replete with the new Microsoft Vista operating system. What Mr Compaq and friends never told me was that Microsoft Vista is totally incompatible with Orange Livebox technology (which powers my broadband at home).

Sure Orange are apparently working on "drivers" which will lessen the problem, but you cannot buy a new PC today without Microsoft's new Vista operating system pre-installed. So you are stuffed. Somewhat miraculously (and with help from the father of my latest grand-daughter) this blog has come off the new machine, but Holy Cow (to pardon my French)!

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